Grow business from established customers with a sales account management training course.
Strengthen customer relationships, reduce customer churn, and increase repeat business with an account management training course. Take this ten-session course to renew sales momentum and business success with established customers.
What is the best account management training?
- Training that facilitates the creation of a consistent process.
- The co-creation of workplace actions for embedding learning in participant routines and habits.
- The opportunity for one-to-one learning.
- Delivery by the course author.
Maintain or develop stronger longer longer-lasting ties with important customers.
Training Objectives
- Develop a reliable account management process.
- Understand the customer's business.
- Articulate business-level contribution.
- Extend access to senior people.
- Achieve trusted advisor status.
- Establish strategic value.
- Develop account plans.
Typical Training Outcomes:
- Improved customer satisfaction.
- Increased sales and revenue.
- Enhanced skills and knowledge of account managers.
- Better client retention and loyalty.
- Improved communication and collaboration.
- Increased efficiency and productivity.
- Better alignment of sales and customer objectives.
- Increased cross-selling and upselling opportunities.
This account management training course provides new tools and methods for assessing customer potential, evaluating relationship status, and demonstrating value. Learn new skills for developing and strengthening relationships, expanding presence, and increasing strategic significance.
Who Should Attend
Salespeople and account managers who are tasked with maintaining and developing business through existing customers. Participants learn how to position themselves and their company, centre stage by establishing senior-level relationships and expanding presence across departments.
Additional Benefits
- Flexible multi-session 'learning by doing' structured training course.
- Workplace assignments develop new habits and practices.
- Tools, templates, frameworks, and examples save time and aid learning.
- Common language improves communication and teamwork.
- Promotes adoption of best practice habits and methods.
- Increases sales productivity, consistency, and results.
- Improves job satisfaction and motivation.
- Reduces staff turnover.
Training Course Delivery Options
One-to-One
Take the course through ten 1-hour or five 2-hour one-to-one sessions with the course author.
£995 - Learn more.
One-to-one on a per-session basis.
£150 - Learn more.
Virtual Classroom Group Training
Ten 1-hour or five 2-hour virtual classroom sessions.
£2195 Learn more.
Have key elements of the content presented session by session. Schedule each session to suit participant needs.
£250 per 1-hour session. Learn more.
Fees exclude applicable VAT.
- Traditional Classroom - The programme delivery takes place over one or more days at a conference venue or the customer's offices. The full account management training course takes two days. Contact us for fees.
Use this link for more information or to have us call you.
Large Numbers
Licensing and train-the-trainer options enable the self-delivery of our sales account management training course. To find out more, call or use the links below.
Third-Party
Associate and Affiliate representation is welcomed. To promote or deliver this course, get in touch directly.
Flexible Delivery
If you are looking for a sales account management training course or need to strengthen customer relationships and increase business from established customers, get in touch. Telephone +44 (0)1392 851500. We will be pleased to learn about your needs and discuss some options. Alternatively, email custserv@salessense.co.uk or use the contact form here.